We guarantee any of our .925 Sterling Silver products curated by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted the customer respects the following conditions:

- The item must have been sold on our online store.

- The item shouldn't have been used in any way.

- The return or exchange request is made within 28 days of delivery.

- The return is made within 14 days of the return or exchange request.

If you have a return or exchange request resulting from a defective item please reach out to our customer support for more information on how to proceed.

customersupport@objct.store

- You can purchase on our website using a debit or credit card.

- We additionnaly offer support for PayPal, Amazon Pay, Apple Pay, and Google Pay.

- You can choose your preferred payment method at checkout.

- We currently only support the following currencies for charging our customers in their local currencies: USD, CAD, GBP and EUR. If your credit or debit card uses another currency, then you will be charged in USD, CAD, GBP or EUR, depending on which website you are on. Your bank will apply the corresponding conversion rate of the currency you choose.

- Once you have placed your order, we will send you a confirmation email to track your order status.

- Once your order is shipped we will send you another email to confirm the expected delivery date, as well as a tracking link for your order (if your delivery method allows).

We ship globally.

Shipping methods, delivery times and shipping costs are available at checkout. For Objcts shipping within the US, we aim to ship within 5-7 working days. For rest of world shipping, please allow 2-4 weeks. Express delivery is also available at checkout.

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

Deliveries in Europe will have to pay custom taxes.

For more information, please refer to the website of your selected delivery partner. ‍

We do accept returns. Items must meet the following conditions:

- The item must have been sold on our online store.
- The item shouldn't have been used in any way.
- The return or exchange request must be made within 28 days of delivery.
- The return is made within 14 days of the return or exchange request.

To ask for a return, please contact our support team: customersupport@objct.store

Returns are confirmed within 14 days of receiving the package at our warehouse. Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.

We are currently not able to accept exchanges due to Covid-19 guidelines, but please do contact customer support should you have any questions regarding this.

Please see our Privacy policy at the link at the bottom of the site.